Privacy Policy

Effective Date: September 9, 2026

Prosthetic One ("Prosthetic One," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website, https://prosthetic1.com/

This Privacy Policy explains what information we may collect through the Website, how we use and protect that information, when we may share it, and the choices available to you.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our Website, including when you submit a contact or consultation request.

Information You Provide

Depending on how you use the Website, we may collect:

  • Name
  • Phone number
  • Email address
  • Mailing or residential address
  • State, province, or region
  • Postal or ZIP code
  • Information about why you are contacting us
  • Information you choose to include in a message or inquiry
  • Other information you voluntarily provide when communicating with us

Because Prosthetic One provides prosthetic and orthotic care, information you voluntarily provide in connection with an inquiry or request for services may include information related to your health, medical needs, treatment, or insurance. Please avoid submitting sensitive medical information through a general website form unless specifically requested or instructed by Prosthetic One.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically through your browser or device. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website or webpage
  • General information about how you interact with the Website

We may use this information to understand Website traffic, maintain Website functionality, improve the user experience, and identify technical issues.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your questions, requests, and inquiries
  • Contact you about appointments, consultations, or services
  • Provide information about our prosthetic and orthotic services
  • Coordinate communications related to your care or requested services
  • Respond to customer service requests
  • Improve our Website, services, and user experience
  • Monitor and maintain the security and functionality of the Website
  • Analyze Website usage and performance
  • Comply with applicable legal and regulatory requirements
  • Protect our rights, property, and users
  • Carry out other purposes described at the time information is collected or with your consent

3. How We Share Information

We do not sell or rent your personal information.

We may disclose personal information when reasonably necessary for purposes such as:

Service Providers

We may share information with third-party companies or individuals that provide services on our behalf, such as website hosting, technology, communications, analytics, security, or other business services.

These service providers may use information only as necessary to provide services to us or as otherwise permitted by applicable law.

Healthcare and Care Coordination

When appropriate and permitted by applicable law, information may be shared with healthcare providers, caregivers, insurers, or other parties involved in coordinating or supporting your care or services.

Legal and Regulatory Requirements

We may disclose information when required or permitted by law, regulation, court order, legal process, or governmental request.

Protection of Rights and Safety

We may disclose information when reasonably necessary to protect the rights, property, safety, or security of Prosthetic One, our patients, Website users, or others.

Business Transfers

If Prosthetic One is involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

4. Cookies and Similar Technologies

The Website may use cookies and similar technologies to support Website functionality, understand how visitors use the Website, improve performance, and provide a better user experience.

Cookies are small files stored on your device by a website. Depending on how the Website is configured, cookies may be used for purposes such as:

  • Remembering preferences
  • Supporting Website functionality
  • Understanding Website traffic
  • Measuring Website performance
  • Identifying technical problems

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Website.

If third-party analytics, advertising, or other tracking technologies are used on the Website, their collection and use of information may also be governed by the applicable third party's privacy policy.

5. Third-Party Websites and Services

The Website may contain links to third-party websites, services, or resources.

Prosthetic One is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website before providing personal information.

6. Healthcare and HIPAA Privacy

Prosthetic One provides healthcare-related services, and certain information collected in connection with your treatment or healthcare services may be subject to federal and state healthcare privacy laws, including the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), where applicable.

This Website Privacy Policy describes privacy practices relating to information collected through the Website. It does not replace or modify any applicable Notice of Privacy Practices provided by Prosthetic One in connection with healthcare services.

If you are a patient and have questions about how your protected health information is used or disclosed in connection with your care, please refer to the applicable Notice of Privacy Practices or contact Prosthetic One directly.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. For this reason, we cannot guarantee the absolute security of information transmitted through the Website.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business and healthcare records, resolve disputes, comply with legal and regulatory obligations, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to certain personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your personal information is used or disclosed
  • Withdraw consent where processing is based on consent
  • Exercise other rights available under applicable federal or state law

Certain information may be exempt from these rights or subject to specific legal requirements, particularly information maintained as part of healthcare records.

To make a privacy-related request, please contact us using the information provided below.

10. Children's Privacy

The Website is not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information through the Website without appropriate consent, please contact us so that we can review and address the matter as appropriate.

11. Do Not Track

Some web browsers offer a "Do Not Track" setting that sends a signal to websites indicating that you do not want your online activity to be tracked.

Because there is currently no universally accepted standard for responding to Do Not Track signals, the Website may not respond to such signals in all circumstances.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this page periodically for the latest information about our privacy practices.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact Prosthetic One.

Prosthetic One
Phone: 1-866-967-7767
Email: prosthetic1@outlook.com
Website: https://prosthetic1.com/

For questions about your healthcare privacy rights or protected health information, please contact Prosthetic One directly using the contact information above.